+91 90130 07122

Frequently Asked Questions

Information

What is emagictours.com?

Emagic Tour is a Delhi based travel company, serving the nation since many years.The company is operated by exceptionally good professionals from the travel field, who have been relentlessly working from the day of the inception of this firm, towards making a mark in the travel industry and in providing its clients and guests an unsurpassed experience in terms of efficiency and services.

Booking and Cancellation

How do I book a trip through Emagic Tour?

You will have to sign up to create an account on our website to book a trip.

I have posted a request for a trip on emagictours.com. What do I do now?

You don't have to do anything now! Someone from our team will reach out to you within 24 hours.

How can I edit my trip details?

You have to call and mail in our office for any edit.

How do I cancel my package booking?

Log on to our website, visit the dashboard and you will see an option, click on 'Cancel Request' and your booking will be cancelled.

What is your Cancellation Policy?

Emagic Tour ensures that it delivers great customer experience. However, there may arise cases where dissatisfaction is expressed for our offerings in terms of products and services. Cancellation charges as per the cancellation policy.

Payments

What are the different modes of payment for booking a trip on emagictours.com?

We have various payment options to give you a delightful booking experience:
• Debit/ Credit Cards
• Net Banking
• NEFT Transfer

Usually Internet Bank Transfer is the cheapest mode of payment for the traveler, as for all the other modes, banks and payment gateway providers charge an extra fee which has to be borne by the customer.

Is it safe to use my debit/credit card on emagictours.com?

Yes, it is absolutely safe to use your card on emagictours.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by buyers while paying online using visa or master credit card.

Does emagictours.com offer any deal/discount(s)?

Please check our website for current promotional offer(s)/discount(s).

Support and Feedback

How can I get in touch with emagictour?

You can write to us at info@emagictours.com or give us a call at +91 9013007122 between 9 am to 7 pm. Our office locations are based in Delhi.

How can I write a review/feedback for my trip?

You can visit our website on google and write a review or our Team EmagicTour sends a feedback form to the traveller after he/she is back from the trip.

What information can I browse through without registering on your website?

You can check out our content-rich blog here. It covers information from destinations worldwide. We also have a huge social media presence. Check out our Facebook page here and Twitter page here.

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